fix bitdefender services not responding

How to Fix Bitdefender Services Not Responding

If you spot that the Bitdefender icon in the system tray has become gray, it indicates that the Bitdefender is not responding. You might also notice the ‘Bitdefender services are not responding’ statement in the application. To fix this Bitdefender Services Not Responding error, follow the steps given below.

Step 1 - Verify the System requirements

To install and make use of the Bitdefender software on your system, the following requirements should be met.

  • Operating System - Windows XP, Vista, 7, 8, and 8.1
  • Hard disk space - 2 GB
  • Processor - 2 GHz
  • Memory (RAM) - 1 GB (Windows XP) or 1.5 GB (Windows Vista, 7, and 8

Step 2 - Meeting the Software requirements

To benefit from all the features of the Bitdefender suite, your system must adhere to the following software requirements.

  • Internet Explorer 8 or higher
  • Mozilla Firefox 14 or higher
  • Chrome 20 or higher
  • Skype 6.3 or higher
  • Microsoft Outlook 2007/2010/2013
  • Mozilla Thunderbird 14 or higher

Step 3 - Uninstall other security programs

Ensure you remove other security programs from your system as it might hinder the working of Bitdefender. To remove any such incompatible programs, you can use the uninstaller tool.

Step 4- Re-install the Bitdefender program

  • Tap the Win and R keys together on the keyboard.
  • Type ‘appwiz.cpl’ and click OK to access the Programs and Features window.
  • Locate the Bitdefender program, choose it, and select the Uninstall option.
  • Click the Reinstall option and halt until the console gets uninstalled from the computer.
  • Once you restart your PC, the Bitdefender suite shall be downloaded on it.
  • After downloading it, select the Install option.
  • Choose the Start Using Bitdefender option and confirm if the issue is resolved or not.
  • In case, the issue continues, move to the next step.

Step 5 - Repair the Bitdefender program

  • In the Run dialog box, type appwiz.cpl in the search field.
  • Choose the Bitdefender program and hit Uninstall.
  • Once the ‘Please choose an operation’ window opens, click on the Repair option.
  • After you are done with this procedure, restart the system.

Step 6- Install Bitdefender in Clean boot mode.

  • Access the computer as an administrator.
  • Ensure all your crucial files are saved and then close all operating programs.
  • Tap the Windows icon and enter msconfig.
  • Navigate to “System Configuration” in the next tab.
  • In the Services tab, select “Hide all Microsoft services” and then select “Disable all”.
  • Thereafter, access the Task Manager from the Startup window.
  • In the Startup option of the Task Manager, choose every item and tap Disable.
  • End Task Manager.
  • In the System Configuration dialogue box, hit OK.
  • Restart the computer.
  • Install Bitdefender on your system after the clean boot and then execute it.
How to reset the computer after the clean boot installation to resolve Bitdefender not responding?

If the above methods aren't effective, no need to worry. Just contact our Bitdefender customer support and let experts resolve your issues.

Frequently Asked Questions

Many Mac users complain that the Bitdefender antivirus incurs issues or stops responding and even reinstalling it does not help or operates. To overhaul this issue, you can try to access Bitdefender on safari and disable or enable the extensions related to it. This may fix the error.

Bitdefender Antivirus for Mac delivers outstanding malware performance and a great exhibition of features at a reasonable price. So in a nutshell, Bitdefender is a good antivirus for Mac.

  • Open the My Devices panel.
  • There, tap + Install Bitdefender products on your devices.
  • Select Security, then select This device to install Bitdefender on your current Mac.
  • The installer will be downloaded on your computer in the Downloads segment. Double-tap the Bitdefender file with the .pkg extension and follow the on-screen instructions. Select Allow if asked, then hit Continue. This shall successfully install Bitdefender on Mac

You can use the Bitdefender uninstaller to remove it from Mac. Once installed, follow the instructions to successfully remove it.

Yes, Bitdefender comes with a free variant as well. But to utilize all of its features you need to purchase a paid version.

Yes, Bitdefender may slow down your system. It runs in the background at all hours which impacts the running speed.

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